EMAIL MARKETING Automation & SMS SERVICES

We're A Full-Service Email Marketing Agency

Helping brands grow through the power of email for over 15 years.

We deliver end-to-end solutions, from strategy and creative to automation, SMS, and ongoing optimisation. Whether you’re focused on growing your database, increasing conversions, or building stronger customer relationships, we tailor every part of your email program to meet your business goals and maximise ROI.

Email Marketing Strategy

Laying The Groundwork For Long-Term Growth

Getting your marketing mix right is no small feat. With paid, organic, and brand efforts all in play, email remains one of the most reliable ways to nurture your owned audience, without the unpredictability of rising ad costs, changing algorithms or shifting privacy rules.

Don’t bet the farm just on paid media. To maximise ROI and get more from your hard-earned customer base, you need a smart, sustainable email strategy – and that’s where we come in.

Two people discussing email marketing strategy
Graphic designer working on an email design

Email Marketing Design

Design That’s Anything But Generic

We want your emails to stand out like fresh produce at the market – something your customers actively seek out in a cluttered inbox.

We don’t do cookie-cutter “templates” (that’s a dirty word around here).

Our in-house design team weeds out the generic and plants purposeful, brand-aligned creative that’s built to convert. Every email is nurtured from the ground up to reflect your brand’s identity and speak directly to your audience.

Copywriting For Email Marketing

Planting The Seeds Of Engagement

We believe good copy should grow on people. From subject lines that sprout curiosity to CTAs that get clicks, our in-house wordsmiths know how to till the soil of your brand story and plant the right message at the right time. Whether it’s a welcome flow, cart reminder, or seasonal send, every word is carefully cultivated to help turn idle browsers into loyal customers – and keep your audience coming back for more.
Copywriting on paper and computer
Person overseeing their email database growth report

Email Database Growth

Grow Your List, Grow Your Yield

Not all subscribers are worth harvesting.

At The Orchard, we focus on growing high-quality, engaged databases – not bloated lists full of dead leads. From optimised pop-ups and landing pages to lead magnets that actually attract the right audience, we help you build a list that’s primed for conversion and long-term loyalty.

Because when you plant the right seeds, your email channel becomes a rich source of revenue, not just a vanity metric.

Email Campaign Management

No Missed Seasons, No Missed Opportunities

From product drops to peak promotions, we help you plan and deliver campaigns that hit the mark, season after season.

At The Orchard, we plant your campaign calendar with care, taking into account key dates, customer moments, and brand milestones, so your emails always arrive fresh and in tune with what your audience needs.

Whether it’s a one, off send or a full harvest of scheduled campaigns, we make sure your brand stays top of mind and top of inbox.

Happy person reading their emails
Person working on email platform software

Email Marketing Platforms

The Right Tools For A Fruitful Harvest

Whether you’re already set up or still testing the soil, we help you make the most of your email marketing platform.

From Klaviyo and Mailchimp to more complex systems, we know how to get the best yield from what you’re using.

And if your current setup isn’t bearing fruit, we’ll help you find a platform that fits your needs and supports long-term growth. Because the right tools, and the right team, make all the difference when it comes to cultivating success.

Marketing Automation

Set It, Forget It, Reap the Rewards

Think of automation like the irrigation system of your email farm – quietly working in the background, nurturing your customer base with just the right touch at just the right time.

At The Orchard Agency, we specialise in building smart, behaviour-driven workflows that feel personal, not robotic.

Whether it’s a welcome series, post-purchase follow-up, or re-engagement flow, we help you stay connected without the constant tending.The result? More conversions, stronger relationships, and a marketing machine that runs smoothly while you focus on the big picture.

Computer screen automating workflow