We Specialise in Email Marketing and SMS Automation for Ecommerce Brands

We help you nurture your database using sophisticated data-driven strategies, coupled with captivating on-brand design and engaging copy to develop customer-centric emails for your DTC brand.

We create email experiences today that earn you customers for life.

Sending emails and SMS messages is easy. Cultivating an orchard of loyal customers with on-brand design, clever copy and targeted automation is another game altogether. Enter The Orchard. Our Australian-based lead nurture experts and in-house creatives understand what it takes to engage your savvy eCommerce customers and grow fruitful, lifelong relationships.

The Orchard Agency provides email marketing strategy services for eCommerce brands

Our Handpicked Partners

The Orchard is part of an elite group of Platinum Klaviyo Partner Agencies. Klaviyo is the email and SMS marketing platform trusted by over 265,000 eCommerce brands, renowned for its customisation, segmentation, drip campaigns, welcome sequences, win back emails, cart reminders, product feeds, auto-responders and more.

We combine the power of Klaviyo with our deep understanding of lead and customer nurturing to deliver seamless email experiences for your DTC brand.

We also partner with leading eCommerce tools like Okendo, Gorgias, Smile, Loyalty Lion, JudgeMe, JustUno & more.

We nurture new and existing email programmes and make them truly blossom

We live and breathe email, and for 10+ years we’ve helped some of Australia’s most recognised eCommerce brands take their email and SMS marketing to new heights. From sophisticated automation sequences, through to clever and thoughtful campaigns – we are able to transform your email and SMS channels to maximise your brand’s sales revenue potential.

This isn't our first harvest

We’ve been helping brands grow since 2010. Here’s what some of our clients say…

Ellus & Krue

“Many, many agencies talk the talk but fail to deliver. The Orchard is not like ‘the many’.

If you're looking for someone to get your email marketing sorted (and done beautifully) then The Orchard should be your email marketing partner of choice.”

The Orchard Agency assists Ellus & Krue as an Australian Klaviyo Platinum Partner

Swiss Line Cosmetics

"The Orchard is one of the best email and design agencies you will find in Australia. They helped Swissline Cosmetics transform our email marketing and lead management and helped us drive significant e-commerce growth."

Starward Whisky

"The team at The Orchard Agency are a true extension of our business. Subject matter experts that have delivered exceptional results and brought a whole new level of knowledge into our marketing automation efforts. Highly recommend."

Veneziano Coffee Roasters

"We engaged The Orchard Agency to assist with our email marketing strategy and campaigns. Their team have provided great strategic advice, technical support and ultimately strong campaign performance for our online coffee business. They are a highly valued partner."

Make It Mine

"I have worked with the team at The Orchard Agency for a number of years now. From integration through to campaign delivery, their product and industry knowledge is second to none. They're an absolute pleasure to deal with and extremely thorough in the high level of support provided."

The Orchard Agency assists Light My Bricks as an Australian Klaviyo Platinum Partner

Edible Beauty

"The Orchard have been invaluable for email marketing support for our business. They are not only highly responsive and professional, they provide us with very effective advice and email marketing strategies. I would highly recommend their services."

Skin Matrix

"We cannot recommend The Orchard Agency highly enough, the team have helped our e-commerce email automations with highly engaging and professional and on point email designs. I love brainstorming our monthly marketing campaigns and creating new marketing opportunities that creates a more impactful customer relationship. Thanks guys!"

Light My Bricks

"The Orchard have played a massive role in helping up our digital marketing game, particularly from an email marketing perspective. From their creative, strategy and execution - they've done a bang up job helping us transform from startup to a globally recognised brand."

Daily Jocks

"Fantastic Email Marketing agency, we saw a positive return on investment within the first month of reworking our Klaviyo flows. Graphic design & copywriting of emails is very engaging and tailored to fit our audience."

Moxie

"Every time we have an interaction with The Orchard Agency, I always think to myself "where have they been all my life?!" What I appreciate most is that they not only have the tech know-how, but also stellar EDM design and copywriting capabilities that really work for our brand. Couldn't be happier!"